A car accident can be disorienting. Acting carefully in the minutes and days after the crash
protects your health and preserves evidence for any future claim. Follow this step-by-step
guide:
1) Check for injuries and call 911. Prioritize safety: move out of traffic if possible, but avoid
leaving the scene. Emergency responders document injuries and the scene — that report is
important later.
2) Seek medical attention. Even if you feel fine, some injuries (like concussions or soft-tissue
damage) show up later. Getting checked creates a medical record linking treatment to the
crash.
3) Document the scene. Use your phone to photograph vehicle positions, damage, license
plates, road conditions, skid marks, traffic control devices, and injuries. Take short videos if
possible.
4) Exchange information. Get names, phone numbers, insurance details, driver’s license
numbers, license plate numbers, and vehicle descriptions from other drivers and passengers.
5) Identify witnesses. Ask witnesses for contact information and a brief statement if they’re
willing. Witness accounts are often decisive when fault is disputed.
6) Report the crash. California requires reporting to law enforcement when there are injuries,
death, or significant property damage. Obtain the police report number and officer’s name.
7) Preserve evidence. Keep damaged clothing, vehicle parts, and medical receipts. Don’t
repair your vehicle until photos are taken if possible.
8) Avoid making statements about fault. Do not admit responsibility or speculate. Give factual
information to police and seek legal advice before giving recorded statements to insurers.
9) Notify your insurer—but consult an attorney first if injuries are significant. Provide basic
facts but avoid signing releases or accepting quick settlement offers.
10) Consult a personal injury attorney. An experienced lawyer can advise on next steps,
preserve your claim, and communicate with insurers while you focus on recovery.
